WireNine Review

WireNine Editor's Review

WireNine was founded in 2008 and provides shared web hosting, reseller web hosting, and dedicated servers available for customers to purchase. WireNine has been focused on customer satisfaction as their core means to getting new customers and make known the fact that 97% of their customers would recommend their service to friends and family.

WireNine offers an industry leading 60 day money back guarantee. This guarantee allows new customers to try their service for themselves and make sure their web hosting is right for them. Should you decide that WireNine is not the right web hosting for your needs, you can ask for a full, 100% refund within 60 days of your purchase.

WireNine is so sure you'll love their service, they are confident that most new subscribers will not request this refund.

WireNine is not an unlimited hosting provider. Although this limits the total disk space and bandwidth (5GB disk space is their lowest package currently), they do allow unlimited hosted domains to take full advantage of the disk space they do provide. Since most websites use less than 100MB in total, 5GB disk space should be adequate for most customers.

Editor's Comments About WireNine Price Value

WireNine pricing is priced below average compared to other popular web hosts listed on customer hosting reviews. What we enjoy about WireNine web hosting pricing is the fact that the advertised price on their main page is the monthly rate with no long term contracts or commitments required. Whether you join for 1 month or 24 months in advance, the price you will pay is $4.95 a month or whatever their current advertised rate is.

Backed with the WireNine 60 day money back guarantee, there is very little risk involved in signing up and using WestNine for your web hosting needs.

Editor's Comments About WireNine Reliability

WireNine invests in powerful Supermicro servers, housed in the Softlayer data center - a state-of-the-art facility located in Dallas, TX with a robust and reliable backbone. The data center, network and each one of the WireNine servers are monitored 24x7x365 by our qualified in-house technicians and third party monitoring services that ensure that any and all issues are rectified immediately.

WireNine provides free daily R1Soft backups that offers 24 restore points in a 7 day period and their service is protected with a fast RAID-10 SAS 15k5 disk space. WireNine also says their web servers use Litespeed technology that makes Apache 6x faster than normal.

WireNine customers have also vouched for excellent reliability. Most reviews we've read or received here at customer hosting reviews indicate that their web hosting service provides excellent reliability.

Editor's Comments About WireNine Control Panel

WireNine uses the worlds most popular control panel called cPanel. WireNine offers cPanel with RVSiteBuilder which makes it easy to create your first website in just a few minutes. WireNine also includes Fantastico and Softaculous for easy one click installation of the most popular open source software such as Joomla!, WordPress, Help Center Live, phpBB, OS Commerce, and many more. In total, Fantastico offers 50+ applications at your fingertips.

Editor's Comments About WireNine Customer Support

WireNine, based on our research, has been determined to provide above average customer support. When we looked at reviews from customer hosting reviews and reviews posted elsewhere, the overwhelming consensus is that WireNine provides great customer support. Customers have said their support is friendly, courteous, knowledgeable, and helpful.

• Limited hours toll free telephone sales support
• No option available for telephone technical support
• 24/7 live chat
• Direct email addresses for customer support
• Limited knowledgebase answering the most common problems
• Video Tutorials

WireNine currently does not publicly offer a community forum, system status updates, or a company blog. We'd like to see WireNine add these features in the future so that customers can share knowledge and help others with their web hosting. It is also important that WireNine makes available server status information so that customers will have an easy way to discover if their site is having problems or if it is server-wide. Lastly, as a web hosting customer, it is also nice to see company information, new features, and other tidbits on company blogs. We'd love to see WireNine add a company blog to their website because it will add a nice personal touch.

WireNine is a great web host that provides great customer service. We currently rate WireNine a 4/5 for customer support.