WestHost Customer Review

My Name: Dabby
Hosting Length: More than 1 year
My Website: Withheld
Hosting Category: Web Hosting
Verdict? Not Recommended
Web Hosting Support:

Web Hosting Reliability:

Web Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
37%

WestHost Review

Here is what Dabby had to say about WestHost and the overall experience with their web hosting service.
Used to be ok, but terrible support.

Account Setup Feedback

Used to be ok, but terrible support.

Host Reliability

Used to be ok, but terrible support.

Pricing Info

When they change their plans, oldies get left in the dust.

Final Host Comments

Used to be ok, but terrible support.

WestHost Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as WestHost. How was your experience with WestHost? Submit a WestHost review today!

Here's what Dabby had to say about WestHost's Customer Support:
They used to be good. Then they messed up my account information after a beta upgrade--they claim I am using 152% of my allotted disk space, when I am only using around 50% (confirmed by a tech). I keep receiving emails that my site will soon not work if this continues. I submitted a help ticket, but instead of receiving any help, I got an email from a sales rep stating that I should solve my problem by upgrading to a more expensive plan. Then he marked my ticket as "resolved," even though nothing has been resolved, and I continue to get the warning e-mails. I am switching soon; I am so done with inferior customer support (or sales teams taking over tech support--what is that??).

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