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WestHost Customer Support: 1
WestHost Reliability: 5
WestHost Price Value: 3
WestHost Account Setup: 5
WestHost Overall Score: 2 |
Dabby's Final Score*:
28% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
They used to be good. Then they messed up my account information after a beta upgrade--they claim I am using 152% of my allotted disk space, when I am only using around 50% (confirmed by a tech). I keep receiving emails that my site will soon not work if this continues. I submitted a help ticket, but instead of receiving any help, I got an email from a sales rep stating that I should solve my problem by upgrading to a more expensive plan. Then he marked my ticket as "resolved," even though nothing has been resolved, and I continue to get the warning e-mails. I am switching soon; I am so done with inferior customer support (or sales teams taking over tech support--what is that??).
My Final WestHost Customer Support Rating: 1/10 |
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Used to be ok, but terrible support.
My Final WestHost Dedicated Servers Reliability Rating: 5/10 |
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When they change their plans, oldies get left in the dust.
My Final WestHost Price Value Rating: 3/10 |
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Used to be ok, but terrible support.
My Final WestHost Account Setup Rating: 5/10 |
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- 800.222.2165
- 435.755.3433
- FAX: 435.755.3449
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- 164 N. Spring Creek Parkway, Providence, UT 84332
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recommendations to new customers. 
