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WebHostforASP Customer Support: 3
WebHostforASP Reliability: 5
WebHostforASP Price Value: 7
WebHostforASP Account Setup: 5
WebHostforASP Overall Score: 4 |
Constant Van Wyk's Final Score*:
44% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
You have to some times kick up a fuss to get a respose out of them. One one occation I had to make a call to the CEO to actuallly get them to do something.
They only accept tickets through their support ticketing system, even if they expect a response from you. I get the idea these guysn want to hide something.
Being and IT professional myself, I think their support techies are not up to standard. They certainly do not understand great customer service. Yes, its the electronic age and yes hsot ing is a bit of a geeky topic, but people do business with people not machines.
My Final WebHostforASP Customer Support Rating: 3/10 |
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They claim 99% up time. For no reason they would take the site down. If it was maintenance would it not be scheduled and would one not inform you customers of the down time? I lost some customers due to down time. All the do is apologise and move on. Well, sorry does not bring back lost customers...
Response times on the web sites are also not great. Most of my tickets are about Web Site response times.
My Final WebHostforASP Windows Hosting Reliability Rating: 5/10 |
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Affordable. They can do this I guess cause they lump you on a server with every one and their dog.
My Final WebHostforASP Price Value Rating: 7/10 |
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Not a big issue in my life...
My Final WebHostforASP Account Setup Rating: 5/10 |
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If you are going to host only one site for your local tennis club these guys may be OK. If you need commercial hosting, buy your own server and install the Smarter Management tools yourself.
My Final Overall WebHostforASP Rating: 4/10
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- 1.214.774.4035
- FAX: 1.325.182.2514
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- 5716 Will Clayton # 1353 Humble, TX 77338 USA
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recommendations to new customers. 
