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VodaHost Customer Support: 1
VodaHost Reliability: 3
VodaHost Price Value: 5
VodaHost Account Setup: 5
VodaHost Overall Score: 1 |
V Chong's Final Score*:
22% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
Initially I was impressed by their video tutorial and later paid for their hosting service for 3 years. Eventually my account was terminated in the second month without given a fair explanation. I was shocked and this is the most unethical business service provider I've ever encountered.
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VodaHost customer support was horrible! They never reply what you asked and only reply with what they want to say. They never explain the root cause of the problem, they only tell you the problem. Further more, my cron jobs were deleted without my consent. They were kind enough to offer to install back but soon after that, my account was terminated.
My Final VodaHost Customer Support Rating: 1/10 |
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Their server is not reliable as soon as you are running a few cron jobs, the server CPU will be occupied and it will trigger the so called "fail save" system to suspend your account.
My Final VodaHost Linux Hosting Reliability Rating: 3/10 |
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Average.
My Final VodaHost Price Value Rating: 5/10 |
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Account setup was ok.
My Final VodaHost Account Setup Rating: 5/10 |
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There is no online customer support and you have to use their support ticket system. The customer support was horrible and they treat their customer like a criminal without spending the time to help their customer to solve their problem. My advice to all readers is: Never use VodaHost as the customer support is virtually non-existence.
My Final Overall VodaHost Rating: 1/10
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- Suite 808, 1220 North Market Street, Wilmington, Delaware U.S.A. 19801
- 7 Petworth Road, Haslemere, Surrey, GU27 2JB
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- Houston, Texas
- Dallas, Texas
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recommendations to new customers. 
