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VodaHost Customer Support: 1
VodaHost Reliability: 1
VodaHost Price Value: 3
VodaHost Account Setup: 3
VodaHost Overall Score: 2 |
Mary P.'s Final Score*:
18% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
First thought was peachy UNTIL - Once I paid for the second year of my personal business site, I suffered downtimes of OVER 40%! Support ticket was closed because the site was up at the time they looked at it, sent another ticket when I lost sales, closed that ticket since the issue was “duplicate”, phone support told me to submit more support tickets which were getting closed and THEN, when I went to the SUPPORT forums to ask where to find info to talk to a REAL person since no one was helping me, my post was deleted, as were the other posts asking about problems with my particular server (which it asks of you). I was banned from the forums for “complaining” and told to open yet another ticket which is STILL unanswered! While I just went to my site again and it was down for over another hour. They have an unsatisfactory record with the BBB with some complaints they completely ignored! They advertise on AdWords with “is Voda a good or bad host, read reviews” but it goes to their own boards and they delete negative reviews!
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There's no one there and on the end of the tickets they just close them while my site stays down...
My Final VodaHost Customer Support Rating: 1/10 |
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Well, site's down again as we speak...
My Final VodaHost Business Hosting Reliability Rating: 1/10 |
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If they actually provided uptime, price wouldn't be so bad.
My Final VodaHost Price Value Rating: 3/10 |
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No way to fix errors when they set up your account without going through endless "tickets".
My Final VodaHost Account Setup Rating: 3/10 |
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It's absolutely awful. You can't get to anyone to help you and if "they don't see a problem" their theory is there is no problem and you are stuck.
My Final Overall VodaHost Rating: 2/10
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- Suite 808, 1220 North Market Street, Wilmington, Delaware U.S.A. 19801
- 7 Petworth Road, Haslemere, Surrey, GU27 2JB
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- Houston, Texas
- Dallas, Texas
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recommendations to new customers. 
