Dotster Customer Review

My Name: Adam Holyfield
Hosting Length: 3 - 6 months
My Website: Withheld
Hosting Category: Web Hosting
Verdict? Highly Recommended!
Web Hosting Support:

Web Hosting Reliability:

Web Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
83%

Dotster Review

Here is what Adam Holyfield had to say about Dotster and the overall experience with their web hosting service.
Well, at the first glance it seemed to be a good deal and their site seemed fairly organized. A friend of mine Dotster as his hosting service and he knows a lot more about the companies that are out there than I do so I knew they were a reputable hosting provider.

Account Setup Feedback

Setting up new accounts (especially for hosting) is never a fun process but Dotster’s was no worse than the other hosting companies I have used. Maybe it’s because I’ve done it before, but the setup was pretty quick and easy.

Host Reliability

I haven’t had any trouble with my hosting yet but I have seen announcements posted on their support section where they list any current problems or scheduled maintenance that will interfere with your account. Of course they always post a message that says that they schedule any maintenance so that any effect on your account will be minimal. That said, it’s been 3 months and I haven’t noticed any downtime or slow load times whatsoever.

Pricing Info

I think that the pricing Dotster offers is a good deal for what you’re getting. They include Sitebuilder with all hosting packages and also offer SSL Certificates for only $34.99. They also have something called the “Dotster Design Studio” that has pretty reasonable rates for designing your sites if you don’t want to do it yourself.

Final Host Comments

I personally like Dotster and will probably stay with it as long as their service remains constant. I really hate switching hosting plans so hopefully nothing will change.

Dotster Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as Dotster. How was your experience with Dotster? Submit a Dotster review today!

Here's what Adam Holyfield had to say about Dotster's Customer Support:
For sales questions they have live chat customer support, which I would have preferred, but it is only available from 9 to 5 (Pacific time). Because I work another job during these hours, I had to use the customer service line and did have to wait a couple minutes before I was able to talk to someone. However, once I was helped, the sales rep was knowledgeable and answered all my questions. For hosting package technical support, Dotster does have 24/7 live chat which is a great help, especially when you only have a quick question.

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