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Resellers Panel Customer Support: 1
Resellers Panel Reliability: 3
Resellers Panel Price Value: 3
Resellers Panel Account Setup: 5
Resellers Panel Overall Score: 1 |
Michael Desmarais's Final Score*:
20% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
Their support reps are rude, most can't speak let alone write in English.
My Final Resellers Panel Customer Support Rating: 1/10 |
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Slow servers, high resource use blamed on customers
My Final Resellers Panel Reseller Hosting Reliability Rating: 3/10 |
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The resellers account is free but they take 50% + in fees from every sale.
My Final Resellers Panel Price Value Rating: 3/10 |
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Its free and quick but, you need to consider everything
My Final Resellers Panel Account Setup Rating: 5/10 |
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Resellers Panel is a disgrace. I have been with them since 8/2004 and have had countless issues with both employees and management.
In December 2007, I was going to switch from the free program to the cPanel program. I asked all the right questions, paid 6 months in advance ($306) and once the account was setup, I was told no overselling. No overselling! What? What good is a cPanel reseller account that does not allow overselling. Needless to say, I ask them to cancel the account and refund the $306. I was told they could cancel the account, no problem. However, since I paid more than two months in advance they would not refund. Huh? Well, after filing several complaints and citing the Consumer Protection (Distance Selling) Regulations 2000, I got my refund.
Similar situation on 3/11/2008. I am moving my customers to a new reseller account with a more reputable company and somehow this customer was able to renew their hosting account although I turned off the feature in the hosting control panel. At any rate, I had to bill the customer and move his account. Since the account was paid on 3/7/08, the customer was due a refund by Resellers Panel [LiquidNet, LTD.] and they said NO. Once again. citing the Consumer Protection (Distance Selling) Regulations 2000 got his refund.
Stay away from Resellers Panel [aka LiquidNet, LTD, duoservers.com, propersuport.com]
My Final Overall Resellers Panel Rating: 1/10
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- 1.510.870.0646
- +44.20.8346.5230
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- 28 Kersfield House, 11 Kersfield Road, Putney, London SW15 3HJ, United Kingdom
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