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Rackspace Customer Support: 10
Rackspace Reliability: 10
Rackspace Price Value: 8
Rackspace Account Setup: 10
Rackspace Overall Score: 10 |
Nic Kneece's Final Score*:
98% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
I wanted the best hosting service that exists for my growing web design firm that I could find since it’s my goal to be the best firm out there. Rackspace is that best hosting solution, in my opinion. They have impeccable credentials and an extremely professional demeanor.
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Rackspace’s customer support is simply unparalleled. The experts at Rackspace cannot be labeled as “customer service representatives” because they are true website, IT and networking professionals. I’m not the technical guru in my company so I wouldn’t be able to efficiently outline all of the ways in which Rackspace has been able to offer our customers a much broader range of solutions than our competition but I do know that they are there when we need them and that the amount of customization that they are able to implement is incredible.
My Final Rackspace Customer Support Rating: 10/10 |
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Also unparalleled. I have never felt that our needs have been compromised to meet theirs at any time that we have been with Rackspace. With other hosts, you have to fit within the criteria that they designate and stay within those parameters or pay the price. Rackspace offered us a viable webhosting solution that is affordable, dependable, and unique to our needs.
My Final Rackspace Dedicated Servers Reliability Rating: 10/10 |
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When you want to get the best in the industry you know that you have to pay a little extra. If that’s a problem for your business then I strongly believe that you aren’t as serious as you may need to be in order to be competent in the cutthroat world of online business.
My Final Rackspace Price Value Rating: 8/10 |
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Although I wasn’t personally involved in the account setup process I do know that our techs utilized Rackspace’s customer support line heavily in setting up our custom hosting and had nothing but positive things to say about the entire process.
My Final Rackspace Account Setup Rating: 10/10 |
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Simply put, Rackspace is the Mercedes Benz of the hosting world. You absolutely cannot find a better webhost anywhere. There are plenty of cheap webhosts out there, but that’s their downfall as well: they’re cheap. Rackspace is more expensive but they are definitely worth every penny. How expensive will your cheap webhost be when it costs your business thousands when you find out how unreliable they can be? Very highly recommended.
My Final Overall Rackspace Rating: 10/10
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- 1.800.961.2888 x 3243 - Mike Mozey
- 1.210.312.3243 - Mike Mozey
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- 9725 Datapoint Drive, Suite 100, San Antonio, TX 78229
- 2 Longwalk Road, Stockley Park, Uxbridge, UB11 1BA
- PO Box 671337, Dallas, TX 75267-1337
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- San Antonio, TX
- Dallas, TX
- Herndon, VA
- London, UK
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recommendations to new customers. 
