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PowWeb Customer Support: 1
PowWeb Reliability: 1
PowWeb Price Value: 6
PowWeb Account Setup: 5
PowWeb Overall Score: 1 |
Jonathan's Final Score*:
19% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
2 years ago the customer support was excellent. Now the customer support sucks. You wait on the phone for an hour most of the time just to get someone to help you with a technical problem. Usually they can not solve your problem, so they escalate the problem to their Tier 2 which tells you that the problem must be your ISP. Their live chat support is bogus because it is all outsource and they have scripts on how to fix your problems. Pretty much worthless customer support.
My Final PowWeb Customer Support Rating: 1/10 |
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My host package I opened two years ago performs sluggish and below average by hosting standards. My recent host package I bought 2 months ago is worse than that. It takes in most cases over 10 seconds to load a page and not to mention all of the mysql problems that they are having in respect to performance. If you run forums, or any kind of content management system this place is definitely not for you.
My Final PowWeb Linux Hosting Reliability Rating: 1/10 |
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Pricing is a little bit better than average. But for this price I think you are shorted a real customer support center that cares about your problems.
My Final PowWeb Price Value Rating: 6/10 |
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Average account setup.
My Final PowWeb Account Setup Rating: 5/10 |
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After spending 2 years with PowWeb, I've finally decided that things have reached an all time low for this company. I have decided to move on in search of greener pastures. I will not recommend them to anyone, unless it's someone I hate.
My Final Overall PowWeb Rating: 1/10
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- 877.476.9932
- 866.476.9932
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- 3rd Floor, 70 Blanchard Road, Burlington, MA 01803
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recommendations to new customers. 
