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Pair Networks Customer Support: 2
Pair Networks Reliability: 5
Pair Networks Price Value: 5
Pair Networks Account Setup: 5
Pair Networks Overall Score: 1 |
Alex Ramon's Final Score*:
28% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
Up until pair disabled one of my domains I was very happy with their services. I had purchased a high volume account and had never had a problem using their interface or support options.
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Phone support is only available during business hours, which is a major drawback.
My Final Pair Networks Customer Support Rating: 2/10 |
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I only experienced downtime on a few occasions, and the problem was usually fixed (after contacting support by email) with an hour.
My Final Pair Networks Linux Hosting Reliability Rating: 5/10 |
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The price was fair for what I thought was a high-volume account.
My Final Pair Networks Price Value Rating: 5/10 |
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I use ftp and databases to administer my sites, and I found the pair interface was easy to set-up and maintain.
My Final Pair Networks Account Setup Rating: 5/10 |
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The thing that really turned me off about pair is their lack of support for database driven blogs. They sold me a 'high volume' account, but one day when I received a high volume of traffic from one website, pair shut down my site without warning. They said because I was using Wordpress their CPU could not handle it and they basically had to disable my account until the traffic died down.
If you have a blog or database based site I wouldn't recommend using pair, they seem to only be able to support a high volume of traffic on static html pages (but they don't tell you that when you sign up).
My Final Overall Pair Networks Rating: 1/10
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- 877.724.7638
- 412.381.7247
- FAX: 412.381.9997
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- 2403 Sidney St, Suite 210, Pittsburgh, PA 15203
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- Located in Pittsburgh, PA adjourning their headquarter offices.
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recommendations to new customers. 
