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MidPhase Customer Support: 1
MidPhase Reliability: 3
MidPhase Price Value: 1
MidPhase Account Setup: 3
MidPhase Overall Score: 1 |
ken's Final Score*:
16% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
Someone had recommended this host to me. I was dubious of its 700GB/1TB hdd/bandwidth (and now unlimited).
Initially things were ok but the quality has just gone downhill from the inital setup.
I should have listened to my gut. This host is unreliable with bad Customer Support and Slow servers. My site takes about 30-60seconds for each page to load. This is unacceptable.
Unfortunalty Im locked into their contract but will not renew! I took all my live content off and just use it as a storage dump untill the contract runs out.
Click Here to Visit MidPhase |
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Takes multiple tickets to get one issue resolved. Slow response to tickets.
Techs seem not too bright. Took 5 techs to fix one subdomain/domain-addon problem I was having.
Complaints about the server being exceedingly slow is met with exeedingly slow help. In the end you will just get a "wait it out" attitude from the support
My Final MidPhase Customer Support Rating: 1/10 |
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Sites been down several times in the past.
Site is exceedingly suggish and painful to use
My Final MidPhase Linux Hosting Reliability Rating: 3/10 |
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you get what you pay for, cheap hosting, cheap hardware, cheap support.
My Final MidPhase Price Value Rating: 1/10 |
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My welcome emails didnt even have the site cpanel, username, pass included.
Their script was buggy and had templated text like #PASS#, #SERVER# instead
My Final MidPhase Account Setup Rating: 3/10 |
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- 866.643.7427
- 312.753.5650
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- 223 W. Jackson Blvd. #1014, Chicago, IL 60606
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- Equinix datacenter facilities in Chicago, IL
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recommendations to new customers. 
