MidPhase Customer Review

My Name: NetPotion
Hosting Length: More than 1 year
My Website: Withheld
Hosting Category: Web Hosting
Verdict? Not Recommended
Web Hosting Support:

Web Hosting Reliability:

Web Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
45%

MidPhase Review

Here is what NetPotion had to say about MidPhase and the overall experience with their web hosting service.
Don't waste your money or *especially* your time.

Account Setup Feedback

My account was setup right away. No complaints until I upgraded to their lousy "VIP Club". That was worse than the regular shared hosting at a third of the cost. I had to waste 3 1/2 days getting the VIP Club account setup, and another 2 days getting the heck off of it again.

Host Reliability

Don't count on your site being online. Just don't. Midphase is good enough for a test bed, but don't plan on having any assemblance of a real website on their servers. You WILL be pulling your hair out eventually & they will NOT go out of their way to help you.

Pricing Info

I gave a high score on this because the price was low. But the service sucks - so does that mean the pricing should get a 7 or a 2? I don't know.

It's cheap. It sucks, but it's cheap.

Final Host Comments

I can't say there weren't times when I felt things were good. Unfortunately, MidPhase seems to have the idea stuck in their head that "If it ain't broke? Break it". What bothers me the most is the complete lack of concern for their customers. Everything seems to be about the person on the other end of the phone, or email. Unless you are very lucky, you will find yourself treated like an annoyance time and again. That a bunch of B.S., and that's why I'm here wasting even more time reviewing MidPhase this morning. Don't do it. You WILL be sorry.

MidPhase Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as MidPhase. How was your experience with MidPhase? Submit a MidPhase review today!

Here's what NetPotion had to say about MidPhase's Customer Support:
Sometimes the support has been great. Sometimes it stunk. Usually the latter.

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