MidPhase Customer Review

My Name: Xavier
Hosting Length: Less than a month
My Website: Withheld
Hosting Category: Web Hosting
Verdict? Not Recommended
Web Hosting Support:

Web Hosting Reliability:

Web Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
38%

MidPhase Review

Here is what Xavier had to say about MidPhase and the overall experience with their web hosting service.
It looks good

Account Setup Feedback

...

Host Reliability

I left a message it has been 4 hours and still no reply, I found free hosts that have better return times then 4 hours. I am guessing the reply will be on Monday, if that. :)

Pricing Info

...

Final Host Comments

They look good, and I am sure once you have them they rock, though God forbid you crash or need tech support, because they have not checked their mail in days it appears.

- Xavier 05.31.08

MidPhase Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as MidPhase. How was your experience with MidPhase? Submit a MidPhase review today!

Here's what Xavier had to say about MidPhase's Customer Support:
Here this is the thing. I do not have an account with them. However before you pass me up ask yourself one thing. They have a number to call for tech support, that is automated. Yes the same as many other that put you on hold. The thing is they do not , they have you leave a message. Tell me they are not there on weekends. Also the message box is FULL, and this is on a Saturday morning, guessing that no one has been there in a few days. So if no one was there on Friday, what happens if our servers go down and we can not get back to till, someone decides to walk in and check the answering machine ? Food for thought.

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