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IX Web Hosting Customer Support: 2
IX Web Hosting Reliability: 1
IX Web Hosting Price Value: 9
IX Web Hosting Account Setup: 8
IX Web Hosting Overall Score: 2 |
Tripp Johnson's Final Score*:
31% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
Pretty bad. I hate to give anyone a bad review but I’m pretty disappointed in IX for the way that they let my company down with all of our websites. I tried them out because their pricing seemed great, but it just wasn’t worth it.
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I can’t say that I ever got any “support” from them at all. I talked to the same young lady three times (is she the only one there?) and each time she just took my complaint in a bored fashion and never even tried to reconcile the problem or even promise to pass along my complaint to a tech department. I never even got a word back on any of those complaints. Is that called support?
My Final IX Web Hosting Customer Support Rating: 2/10 |
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This is the main reason that I’m writing this review. When my website would actually materialize in the browser it was excruciatingly slow and often didn’t render correctly. I can put up with bad customer service as long as I don’t need them but to pay for shoddy hosting is just not an option for me. Perhaps if my websites were “just for fun” hobby sites, but I tend to make a living from the web. I just cannot rely on incompetent hosting if I am trying to pay the rent from sales from those websites.
My Final IX Web Hosting Linux Hosting Reliability Rating: 1/10 |
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The only reason that they get a 9 from me is that they are cheap. But just like just about everything else in life, you get what you pay for. I will never be fooled into paying a price that is “too good to be true” again.
My Final IX Web Hosting Price Value Rating: 9/10 |
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I had my websites set up in minutes and it was all automated so I never had a problem here. I just picked out the hosting plan I wanted, uploaded the sites, and they were online. I even set up a few cron jobs successfully with their backend with no problems. However, none of that means anything if they can’t keep the website online!
My Final IX Web Hosting Account Setup Rating: 8/10 |
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Please look elsewhere if you are looking for dependable hosting solutions. I really hate to give a bad review but I have no choice with IX Webhosting. They really left me no other choice. From what it looks like with other reviews that I’ve found, others seem to feel the same way.
My Final Overall IX Web Hosting Rating: 2/10
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- 800.385.0450
- 270.707.2051
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- 247 Mitch Ln, Hopkinsville, KY 42240
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- Kentucky, USA
- Austria, Europe
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recommendations to new customers. 
