Web Hosting Hub Customer Review

My Name: Ed Heltzel
Hosting Length: 1 - 3 months
My Website: rainydaymedia.net
Hosting Category: Web Hosting
Verdict? Highly Recommended!
Web Hosting Support:

Web Hosting Reliability:

Web Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
82%

Web Hosting Hub Review

Here is what Ed Heltzel had to say about Web Hosting Hub and the overall experience with their web hosting service.
It's been fun thus far. Nothing major has happened to site files or loosing DB data. so I'm happy

Web Hosting Hub Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as Web Hosting Hub. How was your experience with Web Hosting Hub? Submit a Web Hosting Hub review today!

Here's what Ed Heltzel had to say about Web Hosting Hub's Customer Support:
I need help figuring out how to set up a sub domain, which is nothing hard. I wasn't exactly sure how to do it in CPanel... so I ask for tech support. I used the chat system, and was greeted by the automated "how may I help you..." I asked how I would go about setting up a sub domain, explained exactly what I was looking for and I received NO help. I did figure it out on my own. but was shocked at the level of support I received. It was almost to the fact that I was considering switching providers.

Web Hosting Hub Has Responded to This Review

Customer Hosting Reviews has received an official response from Web Hosting Hub regarding the above web hosting review.
We're sorry you had a bad experience with our support team. We do have a self-help section that will assist you with most cPanel questions. In your case, I'm sure http://www.webhostinghub.com/support/edu/cpanel/203-manage-domains/create-subdomain would have helped you.

In the future, visit: http://www.webhostinghub.com/support/website and do a search for your issue. In this case, a search on 'subdomain' turned up the help page above. Thank you! We're glad you decided to stay with us, and overall, satisfied with our service.

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