IX Web Hosting Customer Review

IX Web Hosting Review

Here is what Tripp Johnson had to say about IX Web Hosting and the overall experience with their web hosting service.

Pretty bad. I hate to give anyone a bad review but I’m pretty disappointed in IX for the way that they let my company down with all of our websites. I tried them out because their pricing seemed great, but it just wasn’t worth it.

Account Setup Feedback

I had my websites set up in minutes and it was all automated so I never had a problem here. I just picked out the hosting plan I wanted, uploaded the sites, and they were online. I even set up a few cron jobs successfully with their backend with no problems. However, none of that means anything if they can’t keep the website online!

Host Reliability

This is the main reason that I’m writing this review. When my website would actually materialize in the browser it was excruciatingly slow and often didn’t render correctly. I can put up with bad customer service as long as I don’t need them but to pay for shoddy hosting is just not an option for me. Perhaps if my websites were “just for fun” hobby sites, but I tend to make a living from the web. I just cannot rely on incompetent hosting if I am trying to pay the rent from sales from those websites.

Pricing Info

The only reason that they get a 9 from me is that they are cheap. But just like just about everything else in life, you get what you pay for. I will never be fooled into paying a price that is “too good to be true” again.

Final Host Comments

Please look elsewhere if you are looking for dependable hosting solutions. I really hate to give a bad review but I have no choice with IX Webhosting. They really left me no other choice. From what it looks like with other reviews that I’ve found, others seem to feel the same way.

IX Web Hosting Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as IX Web Hosting. How was your experience with IX Web Hosting? Submit a IX Web Hosting review today!

Here's what Tripp Johnson had to say about IX Web Hosting's Customer Support:

I can’t say that I ever got any “support” from them at all. I talked to the same young lady three times (is she the only one there?) and each time she just took my complaint in a bored fashion and never even tried to reconcile the problem or even promise to pass along my complaint to a tech department. I never even got a word back on any of those complaints. Is that called support?

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