iPower Customer Review

iPower Review

Here is what Frank K had to say about iPower and the overall experience with their web hosting service.

I was with ipower for five miserable years and never switched because, frankly, i was too lazy to deal with the hassle of changing hosts. well, i've finally had enough. here is just a sampling of my experience: constant technical headaches; site was hacked; email buggy; extended downtimes; bad customer support. last straw was ipower's automatic domain renewal malfunctioned and i lost my .com business domain name (www.lonewolfmedia.com). someone else snapped it up. they offered to register a new domain free for five years. gee whiz, fellas... thanks a bunch. meanwhile my business is screwed.

Account Setup Feedback

the setup was fine. it's what comes after that's the problem.

Host Reliability

numerous technical problems. site has been down many times. last straw was a glitch in ipower's automatic domain renewal system lost my .com business domain name. truly unbelievable that a hosting company would damage a customer's business.

Pricing Info

pricing is in line with most other low-priced hosts. but so what, the downside is enormous.

Final Host Comments

ipower was a truly awful experience. my mistake was not getting out years ago and it cost me big time. also you should know that ipower just bought fat cow hosting, so you'll get the same lousy treatment there. trust a longtime ipower customer when i say... stay away from these clowns!!!!

iPower Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as iPower. How was your experience with iPower? Submit a iPower review today!

Here's what Frank K had to say about iPower's Customer Support:

hold times too long. "ticket" support system can run from 24 to 48 hours and often fails to provide solutions. lucky to get someone on the phone who isn't speaking to you in a broken accent from the phillipines. terrible. terrible. terrible.

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