FatCow Customer Review

FatCow Review

Here is what Daniel Coats had to say about FatCow and the overall experience with their web hosting service.

With excellent customer service and (newly) very competitive plans I can find little fault with FatCow. I have been a contented customer since 2004 and will continue to be.

Account Setup Feedback

Long ago as it was, I do not recall any issues with account set up.

Host Reliability

FatCow had some difficulty with uptime in the past. A malicious third party frequently targeted them, reasons unknown. They did lose many customers over this but, having stayed with them through it, I found them came through remarkably well, focusing on those who had stayed and improving reliability significantly. I have not had any downtime complaints to speak of in over six months (as of August 2008).

Pricing Info

In pricing I once was more neutral towards FatCow. Their plans weren't quite up to the level that others in the hosting industry could offer. However, their most recent changes alter that, with the highest level shared plan now the equal or better of most any host's offerings I am aware of. Even if they do not change their offerings for some years to come I suspect these plans will prove well worth investing in for the foreseeable future.

Final Host Comments

If you want the cheapest plans they aren't for you; I've found, however, that plans promising unlimited everything for two or three dollars a month come with so many strings that no one gets even close to "unlimited". With its balance of excellent customer service and well-priced plans, especially per annum, I can recommend FatCow to any looking for their first host or a simply to transfer to a new one.

FatCow Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as FatCow. How was your experience with FatCow? Submit a FatCow review today!

Here's what Daniel Coats had to say about FatCow's Customer Support:

I have never had complaints about customer support at FatCow. They have always responded quickly and helpfully, often with personal communication from the owner. After a spate of downtime a year or so ago they redoubled their efforts with customer support, responding within minutes to most issues. I rarely left with an issue unresolved and almost always that was due to the fix being impossible for anyone to implement or the issue being impossible to explain.

10 Recent FatCow Hosting Reviews

Have an experience with FatCow web hosting? Share it here!

Web Hosting	Name	Date	Category	+/-	Score	Read
	Ben Johnson	04/10/2011	Web Hosting		45%	Read
	Sharon Bloomfield	08/30/2010	Web Hosting		93%	Read
	Timothy Shoemaker	08/23/2010	Web Hosting		100%	Read
	Rikki Tooley	08/18/2010	Web Hosting		45%	Read
	Scott Gurney	08/16/2010	Web Hosting		92%	Read
	Patrick Grice	08/10/2010	Web Hosting		94%	Read
	Laurie Chaplin	07/27/2010	Web Hosting		100%	Read
	Kristina Husted	07/18/2010	Web Hosting		77%	Read
	Eleanor Ruse	07/10/2010	Web Hosting		97%	Read
	Mitchell Brasington	07/02/2010	Web Hosting		80%	Read