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HostWay Customer Support: 1
HostWay Reliability: 1
HostWay Price Value: 1
HostWay Account Setup: 2
HostWay Overall Score: 1 |
Alex Hutchinson's Final Score*:
11% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
Initially very good but rapidly turned very bad. Server down time and a total lack of support are common features.
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Non existant. Hostway will often not reply to support tickets or if they do they it is several days later and starting the whole process from the begining. They claim they will always respond but nothing is further from the truth.
My Final HostWay Customer Support Rating: 1/10 |
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Network outages that are everybodys fault but there own. Poor interconnect agreements and SLA's with there backbone providers.
My Final HostWay VPS Hosting Reliability Rating: 1/10 |
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Over priced, they claim that is so they can provide a better service but in reality they do things on the cheap.
My Final HostWay Price Value Rating: 1/10 |
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If you have a Managed VPS service from them it is a case of DIY, support are not there to assist you, not sure what they are there for really!!!
My Final HostWay Account Setup Rating: 2/10 |
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My horrible experience with Hostway is purly based on my dealing with the UK arm of this company. Maybe the other countries perform better but I really cant recommend any part of the company based on my experience.
My Final Overall HostWay Rating: 1/10
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- One North State Street, Suite 1200, Chicago, IL 60602
- P.O. Box 7044, Romeoville, IL 60446
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