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HostWay currently has 5 reviews. Of those reviews, 3 are recommendations to new customers.
HostWay Linux Hosting Review
Customer's Name: Stuart Combs
Time with HostWay: 6 months - 1 year
Do I Recommend HostWay? Highly Recommended!
Stuart Combs's Website: Withheld

Hosting Company: HostWay Web Hosting
HostWay Category Reviewed: Linux Hosting

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Stuart Combs's HostWay Rating Overview:
HostWay Customer Support: 8
HostWay Reliability: 10
HostWay Price Value: 10
HostWay Account Setup: 9
HostWay Overall Score: 9
Stuart Combs's Final Score*:
91%
* The final percentage is determined automatically by our in-house percentages algorithm.
Stuart Combs's Initial Thoughts of HostWay
When I was first looking at the lower-level plans that Hostway offered, I thought they seemed a little on the expensive side. However, when I started evaluating their mid-range plans I realized that these plans were much better deals as they included unmetered monthly traffic which is great news for me and my sites.

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HostWay Customer Support Review
The customer support team of Hostway has always been pretty good about completely answering my questions in a timely and friendly manner. However, their customer chat function is not always available which I think is a feature that should be activated 24/7 since many people realize that webmasters often work strange hours compared to most people.

My Final HostWay Customer Support Rating: 8/10
HostWay Linux Hosting Reliability Review
Since I have had my account set up, I have experienced no problems in the way of reliability. Hostway seems to be perfectly competent and definitely a good option for anyone who views reliability as one of the ultimate most important factors in choosing a hosting company.

My Final HostWay Linux Hosting Reliability Rating: 10/10
HostWay Linux Hosting Price Value
Like I stated earlier, I found the prices for the lower end plans a little steep for the features that they offered in comparison to some of the other popular hosting companies. However, I do feel that the better value lies in the mid-range and above levels of shared hosting plans. The benefits to these plans are clearly worth the asking price and I think that perhaps Hostway is trying to cater more to the larger accounts, hence the reasoning in having slightly higher prices for the lower end plans (albeit only by a few dollars).

My Final HostWay Price Value Rating: 10/10
HostWay Account Setup Process
It was a fairly simple process although I think it is certainly true that everyone despises the account setup process for hosting.

My Final HostWay Account Setup Rating: 9/10
Stuart Combs's Final Thoughts of HostWay
Hostway meets my needs perfectly with a hosting plan that seems to offer every feature that I need. I also like that the site also includes a design service and some other features that I may begin to use in a future as a way to keep my accounts fairly condensed and do much of the work to my sites through one avenue.

My Final Overall HostWay Rating: 9/10

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HostWay Contact Information
HostWay Web Address:
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HostWay Phone Numbers:
  • 1.866.467.8929
HostWay Office Locations:
  • One North State Street, Suite 1200, Chicago, IL 60602
  • P.O. Box 7044, Romeoville, IL 60446
HostWay Datacenter Locations:
  • Chicago, Illinois
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