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HostWay Customer Support: 8
HostWay Reliability: 10
HostWay Price Value: 10
HostWay Account Setup: 9
HostWay Overall Score: 9 |
Stuart Combs's Final Score*:
91% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
When I was first looking at the lower-level plans that Hostway offered, I thought they seemed a little on the expensive side. However, when I started evaluating their mid-range plans I realized that these plans were much better deals as they included unmetered monthly traffic which is great news for me and my sites.
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The customer support team of Hostway has always been pretty good about completely answering my questions in a timely and friendly manner. However, their customer chat function is not always available which I think is a feature that should be activated 24/7 since many people realize that webmasters often work strange hours compared to most people.
My Final HostWay Customer Support Rating: 8/10 |
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Since I have had my account set up, I have experienced no problems in the way of reliability. Hostway seems to be perfectly competent and definitely a good option for anyone who views reliability as one of the ultimate most important factors in choosing a hosting company.
My Final HostWay Linux Hosting Reliability Rating: 10/10 |
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Like I stated earlier, I found the prices for the lower end plans a little steep for the features that they offered in comparison to some of the other popular hosting companies. However, I do feel that the better value lies in the mid-range and above levels of shared hosting plans. The benefits to these plans are clearly worth the asking price and I think that perhaps Hostway is trying to cater more to the larger accounts, hence the reasoning in having slightly higher prices for the lower end plans (albeit only by a few dollars).
My Final HostWay Price Value Rating: 10/10 |
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It was a fairly simple process although I think it is certainly true that everyone despises the account setup process for hosting.
My Final HostWay Account Setup Rating: 9/10 |
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Hostway meets my needs perfectly with a hosting plan that seems to offer every feature that I need. I also like that the site also includes a design service and some other features that I may begin to use in a future as a way to keep my accounts fairly condensed and do much of the work to my sites through one avenue.
My Final Overall HostWay Rating: 9/10
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- One North State Street, Suite 1200, Chicago, IL 60602
- P.O. Box 7044, Romeoville, IL 60446
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recommendations to new customers. 
