HostPapa Customer Review

HostPapa Review

Here is what Tony V had to say about HostPapa and the overall experience with their web hosting service.

Overall - Hostpapa has been at least responsive, although inefficient.

HostPapa Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as HostPapa. How was your experience with HostPapa? Submit a HostPapa review today!

Here's what Tony V had to say about HostPapa's Customer Support:

I currently host 5 websites with hostpapa, and one of them came up for renewal, I asked hostpapa if they provided price-matching because there was a good deal with justhost.com (through which I now host 12 websites). Hostpapa replied that they do not price-match, so I asked to initiate a transfer. After 9 days and numerous emails back and forth regarding their requirements to transfer, plus paying a domain transfer fee... they end up incorrectly changing the dns and allowing my domain to expire. Justhost waits patiently for hostpapa to figure out their mess, my domain is in limbo (they probably want more money now) and my clients site is not accessible.

I will not recommend Hostpapa to any new clients and will transfer my other 5 clients with them to other hosting providers.

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