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HostNine Customer Support: 1
HostNine Reliability: 1
HostNine Price Value: 4
HostNine Account Setup: 2
HostNine Overall Score: 1 |
Wilhelm's Final Score*:
14% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
It appealed to me that their Midlevel Hosting Plan included 4 dedicated IPs. Without the availability of dedicated IPs I would not have enrolled.
Click Here to Visit HostNine |
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I did not get the promised dedicated IPs. When I contacted Customer Support I was told that I had to motivate the need for dedicated IPs! I eventually spoke to the Support Manager who had an aggressive tone and bad attitude. I refused to give reasons for needing the IPs, as this was not a condittion. The conversation ended with him slamming down the phone in my ear - and cancelling my account. They do not need clients. They should not be in business.
My Final HostNine Customer Support Rating: 1/10 |
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How can you trust a host with customer accounts if they are not preared to resolve issues - but rather pull the plug?
My Final HostNine Linux Hosting Reliability Rating: 1/10 |
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Middle of the road - nothing special.
My Final HostNine Price Value Rating: 4/10 |
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As expected. Lackluster support. I phoned them with a problem and the support member could not even care who I was or what my domain name was. Rattled of some answers - clearly not interested.
My Final HostNine Account Setup Rating: 2/10 |
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- 825 S. US HWY 1 Suite 320, Jupiter, FL 33477
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- Fremont, California
- Chicago, Illinois
- Cedar Falls, Iowa
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recommendations to new customers. 
