HostNine Customer Review

My Name: Wilhelm
Hosting Length: 1 - 3 months
My Website: www.golfrascal.com
Hosting Category: Web Hosting
Verdict? Not Recommended
Web Hosting Support:

Web Hosting Reliability:

Web Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
23%

HostNine Review

Here is what Wilhelm had to say about HostNine and the overall experience with their web hosting service.
It appealed to me that their Midlevel Hosting Plan included 4 dedicated IPs. Without the availability of dedicated IPs I would not have enrolled.

Account Setup Feedback

As expected. Lackluster support. I phoned them with a problem and the support member could not even care who I was or what my domain name was. Rattled of some answers - clearly not interested.

Host Reliability

How can you trust a host with customer accounts if they are not preared to resolve issues - but rather pull the plug?

Pricing Info

Middle of the road - nothing special.

Final Host Comments

They do not need clients. They should not be in business.

HostNine Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as HostNine. How was your experience with HostNine? Submit a HostNine review today!

Here's what Wilhelm had to say about HostNine's Customer Support:
I did not get the promised dedicated IPs. When I contacted Customer Support I was told that I had to motivate the need for dedicated IPs! I eventually spoke to the Support Manager who had an aggressive tone and bad attitude. I refused to give reasons for needing the IPs, as this was not a condittion. The conversation ended with him slamming down the phone in my ear - and cancelling my account. They do not need clients. They should not be in business.

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