HostNine Review

HostNine Editor's Review

HostNine was founded in 2006 and has always been focused on providing web hosting at fantastically low prices. HostNine made a name for themselves on the launch of their all-inclusive white label reseller hosting services. HostNine provides an exclusive reseller central platform that allows a reseller to setup web hosting as a reseller on servers throughout the world from a single account.

In 2009, customer hosting reviews was granted access to a free review account with HostNine that allowed us to test their reseller center. On the front end, HostNine excited us because we were able to setup our test web hosting accounts throughout datacenters all over the United States and even in the UK and other countries. We thought the concept was awesome for SEO to get multiple websites setup on different IP addresses.

The problem for us though was HostNine appeared to lease servers at datacenters that were less than reliable. After a few months, we found our sites to perform very sluggishly, we found the reseller panel to have difficulty in moving our sites elsewhere, and we had an overall bad experience and cancelled our free test account.

Now comes 2010. HostNine realized they had some serious problems and decided to revamp and relaunch their entire service. HostNine has removed access to bad datacenter locations, use only the most reliable datacenters in US, UK, and Asia, relaunched their website with a new template that better showcases what HostNine offers, relaunched all packages, and rebranded themselves as a strong competitor. What a difference a year makes!

Outside of the reseller hosting that HostNine provides, they also offer shared web hosting, VPS hosting, and dedicated servers. HostNine also offers a 45-day money back guarantee.

Editor's Comments About HostNine Price Value

HostNine offers extremely competitive web hosting rates for their shared hosting packages. Currently we find the HostNine shared hosting, which offers unlimited everything including unlimited domain hosting, to be priced slightly lower than average. Please see our HostNine Hosting Plans page for specifics on pricing.

HostNine's flagship reseller hosting offers 5 levels of service from 50GB space and 500GB bandwidth to unlimited disk space and unlimited bandwidth. HostNine is the first web host we've seen that actually offers an unlimited reseller account, and to top it off, you can setup these unlimited cPanel accounts all over the world with their exclusive reseller central panel. This unlimited reseller account option is very costly, however, the value to resell an unlimited amount of hosting to clients would surely pay off in the long run.

Editor's Comments About HostNine Reliability

Since the relaunch of HostNine in 2010, HostNine has proven themselves to be a much more reliable web hosting service provider. HostNine now uses only the best premium datacenters throughout the world to provide trustworthy, reliable and secure web hosting. HostNine also protects your data with a multiple-SCSI backup cluster system that provides access to full data recovery. Please visit the HostNine website for specifics on the US Network, the Asia Network, and the UK Network that HostNine uses.

Editor's Comments About HostNine Control Panel

The control panel that HostNine uses is a customized, overhauled, and revamped cPanel control panel. HostNine was able to revamp cPanel to allow reseller customers to setup multiple domains throughout the world through one reseller account. HostNine also has their Reseller Central system that allows their customers to monitor statistics such as bandwidth used, disk space used, and domains hosted.

Editor's Comments About HostNine Customer Support

HostNine has been improving their customer support, including the agents they use and support options since they first started in 2006. HostNine now offers very good customer support with a lot of options that should suit all of their customers' needs.

• 24/7 toll-free telephone sales and technical support
• Live chat
• Customer support tickets
• Direct email links to email your support inquiry
• Company blog with official HostNine announcements
• Community Forums with limited access to non-customers
• Knowledgebase

HostNine has also taken a bold step by offering publicly posted statistics about their response times. As of this review, HostNine has taken 4 minutes to answer web hosting questions that were submitted.

What customer hosting reviews would like to see from HostNine is a publicly posted international-use telephone number and a more in-depth knowledgebase to help those that are new to web hosting. We'd also love to see HostNine offer flash video tutorials, especially for their reseller central panels.