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HostForWeb Customer Support: 2
HostForWeb Reliability: 5
HostForWeb Price Value: 8
HostForWeb Account Setup: 1
HostForWeb Overall Score: 3 |
Rowan's Final Score*:
35% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
HostForWeb initially seemed less expensive than other hosting solutions and they had Live customer support that was able to solve problems. That was two years ago.
Click Here to Visit HostForWeb |
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Recently something changed in HostForWeb and we only had bad experience with customer support. We purchased their dedicated server and the support we get is worse than with some companies where we purchase an $8 shared hosting plan.
Their so-called Live support does absolutely nothing except telling you that they can "open a ticket". Their phone support doesn't answer.
It's been more than a week since we moved to their dedicated server and we are still having problems. Their level 1-3 support does almost nothing but give short replies that rarely help. Occasionally they do solve your problem after a day or two of e-mailing.
My Final HostForWeb Customer Support Rating: 2/10 |
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We haven't had significant problems with reliability, except that they simply shut down our server without an ability to turn it back on, for overuse of their resources, and the only way to enable it back was to go dedicated. We didn't think it was very nice.
My Final HostForWeb Linux Hosting Reliability Rating: 5/10 |
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The price is quite good, compared to other hosting providers, however the gap is closing and other hosting providers are becoming increasingly cheaper.
My Final HostForWeb Price Value Rating: 8/10 |
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This was pretty bad - took more than a week to migrate from VPS to the dedicated server. Support was not helpful except for some guys there who knew their stuff.
My Final HostForWeb Account Setup Rating: 1/10 |
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I would not recommend this hosting to anyone unless their support improves. My main concern was and is their support, it makes you feel unimportant to them and makes you want to find another, friendlier hosting provider.
My Final Overall HostForWeb Rating: 3/10
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- 888.769.4678
- 703.797.0180
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- 7061 N. Kedzie, Room 302, Chicago IL 60645
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- Equinix, Chicago, Illinois
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recommendations to new customers. 
