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Host Excellence Review
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Editor's Score
77%
Host Excellence Editor's Review
Host Excellence was founded in 2003 and offers both Windows hosting and Linux hosting. Host Excellence is one of only few web hosting providers that offers Windows shared hosting with Cold Fusion capability. For this reason alone, we decided to add Host Excellence to our website so we could list them under the Cold Fusion Top 10 list.
Host Excellence is an unlimited hosting provider that offers three packages for shared hosting. Host Excellence provides unlimited disk space, unlimited bandwidth, and unlimited domains under all three web hosting packages, though the cheapest plan called Basic Plan does not offer Windows hosting as an option and is Linux hosting only.
Host Excellence maintains a corporate presence in 4 countries. Host Excellence backs their web hosting with a 100% 30 day money back guarantee. For those that wish to prepay in advance, you are covered by the Host Excellence anytime money back guarantee that provides a prorated credit for the remaining unused portion of your commitment. Lastly, Host Excellence provides a 99.9% uptime guarantee.
Editor's Comments About Host Excellence Price Value
Host Excellence provides a great price value for a web hosting company that has their own datacenter. With the new sign up specials they are running, you can get their web service for about 40% off the normal rate when you prepay up to 36 months in advance. Overall, we rate Host Excellence as having a great price value for your money.
Editor's Comments About Host Excellence Reliability
Host Excellence is one of only a handful of shared hosting providers that owns there own datacenter. Their datacenter, located in Columbus, Ohio, continually gets new servers added monthly. Host Excellence provides service on servers that are dedicated to one task, shared hosting, and they devote and optimize each server accordingly.
Sporting multiple backbone providers, 24/7 administrative staff, redundant cooling systems, diesel power backup facilities, and much more, Host Excellence has one of the most robust, well managed data centers in the world. Host Excellence strives to continue expanding their capacities, refining their performance, and reinforcing their overall reliability.
Editor's Comments About Host Excellence Control Panel
Host Excellence uses the Hsphere control panel for their web hosting. This control panel is considered basic but functional by customer hosting reviews. Their control panel features EasyApp easy script installation software that allows you to quickly setup some of the most popular web applications such as Drupal, Joomla!, WordPress, shopping carts, customer support systems, and more.
Editor's Comments About Host Excellence Customer Support
Host Excellence offers the core customer service options that we expect web hosting companies to have for a good rating.
Host Excellence offers the following customer support options:- 24/7 toll free telephone technical and sales support
- 24/7 international telephone support
- Live chat
- Email ticket center
- Web hosting user manual
- Frequently asked questions
- Video tutorials for Horde email and WordPress
Host Excellence does not currently offer a community forum which would be great for their customers to exchange ideas, thoughts, complaints, and positive feedback. Host Excellent also doesn't offer direct email links, a company blog, a network status section, and they do not participate in social networking such as facebook or twitter.
We find the Host Excellence FAQs to be limited but we were impressed with their web hosting manual, which is something customer hosting reviews hasn't seen before.
