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GoDaddy Customer Support: 10
GoDaddy Reliability: 10
GoDaddy Price Value: 8
GoDaddy Account Setup: 8
GoDaddy Overall Score: 9 |
Robin Vaughan's Final Score*:
92% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
Being relatively new to creating and managing my own sites (mostly blogs and a few personal sites), I was overwhelmed when I started researching a ton of hosting companies. I finally decided on one of the big guys of hosting—GoDaddy. I initially chose GoDaddy because I knew they were a big (and reputable) enough company that I could trust and they seemed to have an easily accessible customer service department.
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GoDaddy’s great customer service is probably the most important aspect of the hosting experience for me. Since I’m not quite a genius when it comes to all the technical aspects of hosting, their customer service reps have been lifesavers for quick trouble-shooting and are incredibly patient and friendly with even the most stupid of questions.
My Final GoDaddy Customer Support Rating: 10/10 |
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I have had no issues whatsoever with my hosting since I’ve started using GoDaddy. Everything always loads quickly and looks great.
My Final GoDaddy Linux Hosting Reliability Rating: 10/10 |
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When shopping around for hosting packages I found that GoDaddy’s offerings were pretty comparable than a lot of their competitors. I think that their solid customer service makes them easily worth the prices. I’d rather pay a little more and have a great resource when I have issues with my account rather than pay a few dollars less and be completely lost when I have problems.
My Final GoDaddy Price Value Rating: 8/10 |
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Getting everything set up was probably the biggest challenge since I’ve started using GoDaddy. Their homepage is a little cluttered and hard to navigate until you get a little more familiar with it.
My Final GoDaddy Account Setup Rating: 8/10 |
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Even though there are hundreds of smaller hosting companies, going with GoDaddy for my hosting package just seemed to make the most sense for me at this time. Rather than being abandoned to trying to figure out how to set up my hosting package on my own, the GoDaddy customer service guy helped me step by step and then called back later to make sure I didn’t have any other questions. To me, that kind of customer service is hard to find. My only minor complaint about GoDaddy is that their site itself could be a little less confusing - but hey, everything with computers is confusing until you learn it and get used to it - so that’s something I can deal with.
My Final Overall GoDaddy Rating: 9/10
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- 480.505.8855
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- 14455 N. Hayden Rd., Suite 219, Scottsdale, AZ 85260
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recommendations to new customers. 
