GoDaddy Review

GoDaddy Editor's Review

GoDaddy, founded in 1999, is an extremely popular domain registrar that established themselves with popular TV Super Bowl commercials and through other means such as viral videos, word of mouth, promotions, discounts, and sponsorships.

GoDaddy offers shared web hosting via Linux hosting and Windows hosting. They currently offer three plans for shared hosting including Economy Plan, Deluxe Plan, and Unlimited Plan. The GoDaddy Unlimited Plan makes GoDaddy an unlimited host that offers unlimited transfer and disk space as well as unlimited domain hosting.

GoDaddy also offers virtual private servers, dedicated servers, and business hosting solutions.

GoDaddy gets most of their web hosting customers through their extremely popular domain registrar service. Anyone who has registered a domain through them knows that it takes 5 pages of offers before you can finally lay the plastic down and order. One of those options is for GoDaddy web hosting. Since GoDaddy recently past the 40 million domain mark in 2010 and has 50% market share, it is easy to understand why GoDaddy hosting is popular.

Please review our GoDaddy hosting plans section to see specifics of their web hosting. GoDaddy.com Hosting Plans from $1.99 per month! Now with Unlimited Bandwidth!

Editor's Comments About GoDaddy Price Value

GoDaddy offers their web hosting in monthly, or in 3, 12, 24, 36 prepayment. GoDaddy has always focused on providing cheap web hosting as a secondary add-on to their domain registration process. As a result, you have GoDaddy web hosting available for under $5.

Editor's Comments About GoDaddy Reliability

One of the biggest complaints we've seen regarding GoDaddy web hosting is that their web servers often are overloaded with customers and therefore, pages may load slow at times or not at all. Of course, with the massive amount of web hosting customers, we must take in to account that most customers do not submit reviews when they are happy and those unhappy or more likely to submit a review.

The one thing GoDaddy has going for them is they run their own datacenter. Therefore, when hosting through GoDaddy, you'll be on their own web servers and not leased like many other popular hosting providers. GoDaddy offers a 99.9% uptime guarantee.

As a result and based on our research, we consider GoDaddy to be an average web host when it comes to reliability.

Editor's Comments About GoDaddy Control Panel

GoDaddy offers their own proprietary control panel made available when you register your first domain or web hosting through them. The GoDaddy control panel covers everything from domain management, email, customer info, and more through their task-oriented menus. As a result, customers new to web hosting may find themselves lost when trying to figure out their web hosting account.

If you are looking for simplicity, we suggest registering your domain through GoDaddy and then finding a good quality web hosting provider that offers the tried and true cPanel or Plesk control panels. Some good options are HostMonster, GreenGeeks, HostGator, or InMotion Hosting.

Editor's Comments About GoDaddy Customer Support

GoDaddy, because they are so large, often gets complaints in the customer service department because they can get flooded with customer support requests during peak hours or when there are major problems going on in their web hosting network. Therefore, when you need customer support the most, you may have to wait an extremely long time to get a response.

• 24/7 toll call telephone technical and billing support
• Email support with tracking
• Community Forums
• GoDaddy company blog
• Publicly available system status reports
• Frequently Asked Questions
• Search database with PDF manuals to walk you through web hosting

GoDaddy doesn't offer toll free telephone support or live chat for their web hosting customers but they do offer an excellent database with manuals, PDFs, and more to get you started. Based on reviews of GoDaddy customer support and lack of toll free support and live chat, we rate GoDaddy as below average.