Globat Customer Review

My Name: Scott M
Hosting Length: Less than a month
My Website: Withheld
Hosting Category: Web Hosting
Verdict? Not Recommended
Web Hosting Support:

Web Hosting Reliability:

Web Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
38%

Globat Review

Here is what Scott M had to say about Globat and the overall experience with their web hosting service.
At first, I though they were ok. Cheap price, standard setup, what’s not to like, right? I learned differently after about a week with them, though.

Account Setup Feedback

Nothing to really complain about here, but nothing special, either. Pretty standard setup procedure. I never had to call and ask how to do anything (thank God!!!) but I’m sure that if I did, I would have a lot more to say about them.

Host Reliability

Absolutely horrific. This is what led me to call customer service in the first place. I kept getting emails and phone calls from clients and friends that were asking me what was up with my website. I had just changed over from another hosting company that I had a minor dispute with over a billing issue but I had never had problems with them keeping my website up almost all the time. As soon as I switched to Globat, problems surfaced out of nowhere.

Pricing Info

Who needs good pricing if you’re not getting any service? I’d rather pay four times as much as long as I knew that my website would be up when my clients visited!

Final Host Comments

I encourage anyone considering using Globat webhosting to go elsewhere. I had nothing but problems with this host since day one. I now use Hostgator and I haven’t had a problem since. I’m not advertising for Hostgator, find your own host if you don’t like them, but save yourself the heartburn and skip Globat.

Globat Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as Globat. How was your experience with Globat? Submit a Globat review today!

Here's what Scott M had to say about Globat's Customer Support:
I can see that it probably sucks to be a customer service rep at a company that sucks so bad, but that doesn’t give these people the right to be so rude to their customers – particularly if I was being decently polite to them. And it didn’t stop at the CSR level, either. I would ask for a supervisor and they would have the same attitude. Instead of getting mad, I just cancelled my account. I figure that if enough people do that (and enough people will with their shoddy service) those people will be looking for a new job and may reconsider their snotty attitude.

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