GigaPros Review

GigaPros Editor's Review

GigaPros web hosting is based out of Los Angeles, California and was founded in March, 2008. GigaPros main goal is to provide their customers with a zero-oversold web hosting policy that is backed up with a written zero overselling policy available on their website.

GigaPros offers shared hosting, reseller hosting, VPS hosting, and dedicated servers. GigaPros is an unlimited hosting provider that offers unlimited disk space, unlimited bandwidth, and unlimited hosted domains under their Personal Plan - 2.

GigaPros offers REAL 99.9% uptime (read reliability section), a zero overselling policy, and an anytime money back guarantee. If you register for three years in advance, you can request a refund after a year and get a prorated credit for the remaining two years. This added guarantee is great for your peace of mind!

Editor's Comments About GigaPros Price Value

GigaPros great for those willing to prepay for a year to three years in advance. Customer hosting reviews finds that their pricing is slightly cheaper than average when we compare them to the most popular web hosts listed on our main page.

Editor's Comments About GigaPros Reliability

GigaPros offers a very specific zero overselling policy that lays out their exact configuration and limits set for each account. They promise to never oversell their servers by limiting the total accounts allowed on each server. GigaPros also has their servers protected with hardware RAID mirrors to protect customer data.

GigaPros does something we've never seen before, they list a 99.9% uptime guarantee that anyone can verify using a link they provide to Pingdom, a third party ping service that monitors uptime. We were able to look at several of their servers dating back to 2008 and saw that their servers do in fact perform at a 99.9% uptime level.

Editor's Comments About GigaPros Control Panel

GigaPros uses the worlds industry leading control panel, cPanel control panel. Along with cPanel, they also have the 1-click auto installer software Softaculous which can install over 150 available scripts and software packages including Drupal, Joomla!, WordPress, PHPBB, and more. GigaPros also offers a free website builder with 800 website templates within their cPanel backend once you login.

Editor's Comments About GigaPros Customer Support

GigaPros offers many options to get customer support for your web hosting issues should the need arise. GigaPros maintains a 30 minute response time on their helpdesk and provide true 24/7/365 support.

• 24/7 toll free telephone sales and technical support
• 24/7 live chat
• 24/7 helpdesk support with 30 minute response time
• Direct email addresses for email support
• Server outage and planned maintenance service alerts
• Knowledgebase filled with many questions and answers - Kept up to date
• cPanel video tutorials
• Community support forum
• Publicly available service status and uptime reports through Pingdom

GigaPros meets and exceeds our standards for web hosting customer support. We are happy to rate GigaPros with a 5/5 rating for their customer support.