Gate Review

Gate Editor's Review

Gate web hosting was one of the first web hosts to offer clustering technology on their web hosting accounts. Gate continues to remain one of the most reliable and trustworthy web hosts that offer this amazing clustering technology at an affordable price.

Gate provides many web hosting options for their customers to choose from. Gate currently offers Linux hosting, Windows hosting, VPS hosting, dedicated servers, and Exchange hosting. Gate even offers a revolutionary online backup service called GateVault that allows customers to backup their PCs to their servers using GateVault software.

For shared web hosting, Gate offers many packages in both Linux hosting and Windows hosting flavors that vary in cost depending on the amount of disk space you need. All plans include unlimited bandwidth and the Linux hosting plans include unlimited hosted domains.

Editor's Comments About Gate Price Value

The one downside to Gate web hosting is they have higher than normal pricing for their service. Gate prices themselves on offering clustering technology which costs much more than the standard method of packing thousands of customers on a single domain. Gate web hosting costs are easily double their competition yet they still attract many daily customers because of their reliability. Read more about their reliability below.

Editor's Comments About Gate Reliability

Gate is an industry leader when it comes to reliability. With their clustered technology, each website is hosted by an entire array of servers. If a server experiences a hardware failure, the other servers in the array automatically pick up the slack, therefore, your website continues to function and the failure goes completely unnoticed (except for their team of engineers). The server cluster also means more resources are on tap when you need them, and faster response time for all visitors to your website, all the time.

The power of the Gate hosting architecture also extends beyond the server to the application layer. The Gate platform is continually updated to support the latest in hosting technologies such as the ASP.Net framework, new versions of PHP, and literally dozens of other developer tools and compilers. Their diligence allows you to build or install the latest Web modules and applications with confidence.

Editor's Comments About Gate Control Panel

Gate uses SiteControl as its control panel. This control panel allows customers to view and update their information, set up FTP and shell accounts, and create email addresses. The unique characteristic of SiteControl is the ability for customers to be able to use this control panel no matter where they are. Customers need not be at their computer location to access the control panel – they can be anywhere, making administration just a web site away.

Editor's Comments About Gate Customer Support

The Gate customer support department is very impressive. They typically receive high marks from their customers and offer several customer support options to get help when needed. Gate boldly claims that they have the best customer support in the industry.

• 24/7 toll free telephone technical support
• Business hours toll free telephone sales support
• Dedicated telephone numbers for VPS and dedicated server customers
• Customer support options available via control panel after logging in
• Live chat
• Email support system with tracking
• Interactive video tutorials
• In depth knowledgebase that is kept up to date

Gate is proud to let everyone know they hire their own customer support staff and they state that 46% of their customer support employees have worked with their company for more than 2 years. 25% of their staff has been with their company for over 5 years.

Gate prides themselves on having happy employees. Here is a quote for the Gate website:

Employees are the true foundation of every successful business. We understand this and have created a mentoring program that keeps our frontline employees in touch with our top executives. This program instills a sense of ownership, direction, and pride in employees who, in turn, give it back. A solid career path gives our staff a sense of purpose and direction. Many of our senior technicians and managers began their career as support representatives.

Customer hosting reviews is proud to award Gate a 5/5 for their excellent industry leading customer support.