HostICan Customer Review

My Name: Alex Sysoef
Hosting Length: More than 1 year
My Website: http://www.howtospoter.com/my-reviews/beware-of-hostican-hosting-fraud
Hosting Category: Virtual Private Servers
Verdict? Not Recommended
Web Hosting Support:

Web Hosting Reliability:

Web Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
40%

HostICan Review

Here is what Alex Sysoef had to say about HostICan and the overall experience with their web hosting service.
Hosting is reliable but their ethics and how they treat their customers is beyond poor.

Here is my posted review on my blog.

HostICan Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as HostICan. How was your experience with HostICan? Submit a HostICan review today!

Here's what Alex Sysoef had to say about HostICan's Customer Support:
HostICan refuses to honor its "30 Days No Questions Asked Money Back Guarantee" as defined here: http://www.hostican.com/whyus/guarantees.php and refund the money for the services they never provided. Here are the details of my communication with them in an attempt to receive my money back. All my attempts to get refund, including communication with company registered owner failed to resolve the problem

HostICan Has Responded to This Review

Customer Hosting Reviews has received an official response from HostICan regarding the above web hosting review.
HostIcan refund issue has been resolved with full refund provided by Mr. Denis Motova. He called me in addition to replying to my last email and leaving comment on this blog and has apologized for the "inter department" screw up. According to him problem was within Billing department and he was away during the last leg of communications I have attempted - hence I got no answer and issue quickly escalated. Because full refund provided I'm crossing out statements within this blog post that no longer hold true and providing update and resolution at the end of time line.

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