EasyCGI Review

EasyCGI Editor's Review

EasyCGI is a Windows web hosting provider that has been in the web hosting business since 2001. The EasyCGI website is very polished and professional including up-front support options, up front pricing, and also makes it very clear they are a Windows web hosting provider without the typical required digging.

EasyCGI has the following to say about their Windows web hosting:

EasyCGI has custom developed an infinitely-expandable shared web hosting platform, which allows for complete flexibility. This enhances our ability to offer new features and cutting edge technology upon availability. Our control panel allows our customers to administer every aspect of their account at any time, from any location. EasyCGI's three tiers of shared web hosting solutions make the company's services suitable for a wide range of individuals and companies looking to host web sites ranging from simple to
complex.

EasyCGI offers shared Windows web hosting and Linux VPS hosting. Hopefully, EasyCGI's Advanced X4 Windows web hosting will suit the more advanced and heavy traffic Windows based websites. If they do not, then customers are left looking for more advanced web hosting with another provider. Since the only advanced hosting EasyCGI offers is Linux based, that option won't work for anyone who uses Microsoft technologies such as ASP hosting, MS SQL database hosting, or the .NET framework.

Editor's Comments About EasyCGI Price Value

For Windows web hosting, EasyCGI is priced very competitively. Since the licensing of the Windows Server is much more costlier than a comparable Linux distribution as far as licensing and support, we find the EasyCGI pricing scheme to be right on target.

Editor's Comments About EasyCGI Reliability

Customer hosting reviews has received some complaints regarding EasyCGI's reliability. Some report problems with their web hosting either going offline, becoming inaccessible, or being unresponsive. Other customers, on the contrary, have reported great Windows web hosting service through EasyCGI.

Overall, based on our research, we rank EasyCGI as average for reliability. The positive and negative reviews basically cancel out. Our recommendation: please do your own research, email their customer support, see how long they take to reply (are they overloaded with work?), and come to your own conclusion before making your web hosting purchase.

Editor's Comments About EasyCGI Control Panel

EasyCGI uses vDeck 4.0 as their control panel for their Windows web hosting. vDeck is a very intuitive user interface that will get the job done for any web hosting task.

Editor's Comments About EasyCGI Customer Support

EasyCGI customer support appears to be very responsive in our tests. We just started a live chat session with EasyCGI to ask about their control panel and was provided with a representative within seconds of the start of live chat and we had a response to our question within 20 seconds.

• Toll-free Telephone sales and customer support
• Live chat (responded immediately for us)
• Ticket system (requires login)
• An online support console (requires login)
• Up to date knowledgebase that has articles dated very recently
• Frequently asked questions

EasyCGI currently doesn't offer an international telephone support option and they do not offer a community forum section. EasyCGI requires a login to submit a ticket which can prove problematic if a new customer wants to get in touch with EasyCGI to ask questions during a time when their live chat might be unavailable. EasyCGI has also made it impossible for an international client to get pre-sales support when their live chat goes offline because they do not offer a phone number or any other way to contact them without already being a customer.

Overall, we rank EasyCGI above average for customer support. They do offer many options for most people and offer everything we require for existing customers. Without the above mentioned problem, we might have been able to rank EasyCGI as exceptional.