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Dotster Customer Support: 9
Dotster Reliability: 9
Dotster Price Value: 10
Dotster Account Setup: 9
Dotster Overall Score: 9 |
Jay Summerlin's Final Score*:
91% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
My first impression was that it seemed to offer a lot of bonuses with its accounts and I wondered if they overloaded their servers or somehow otherwise cheapened their costs in order to pass on such low hosting package prices to their customers. At this point, 8 months after I signed up with HostMonster, I don’t think they do anything to cheat their customers; they just provide a great hosting service.
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I have made use of their good customer support team quite a bit in the months that I have had my hosting subscription. Every time I get off the phone with one of the reps, my problem is solved and usually happens that it was such an easy solution to work out that I forget that I was even frustrated at all.
My Final Dotster Customer Support Rating: 9/10 |
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I haven’t had any trouble with my hosting yet but I have seen announcements posted on their support section where they list any current problems or scheduled maintenance that will interfere with your account. Of course they always post a message that says that they schedule any maintenance so that any effect on your account will be minimal. That said, it’s been 3 months and I haven’t noticed any downtime or slow load times whatsoever.
My Final Dotster Windows Hosting Reliability Rating: 9/10 |
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I think that the pricing Dotster offers is a good deal for what you’re getting. They include Sitebuilder with all hosting packages and also offer SSL Certificates for only $34.99. They also have something called the “Dotster Design Studio” that has pretty reasonable rates for designing your sites if you don’t want to do it yourself.
My Final Dotster Price Value Rating: 10/10 |
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Setting up new accounts (especially for hosting) is never a fun process but Dotster’s was no worse than the other hosting companies I have used. Maybe it’s because I’ve done it before, but the setup was pretty quick and easy.
My Final Dotster Account Setup Rating: 9/10 |
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I personally like Dotster and will probably stay with it as long as their service remains constant. I really hate switching hosting plans so hopefully nothing will change.
My Final Overall Dotster Rating: 9/10
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- P.O. Box 821066, Vancouver, WA 98682
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recommendations to new customers. 
