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DotEasy Customer Support: 1
DotEasy Reliability: 1
DotEasy Price Value: 4
DotEasy Account Setup: 1
DotEasy Overall Score: 1 |
AC's Final Score*:
13% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
I kept getting error messages when sending or receiving e-mails bigger than 2 Megs and when I asked support they said they couldn't help because it appeared to be a problem on my end.
They WILL NOT refund a cent of my money. I lost $60 but learned a great lesson: stick with the big companies like godaddy and hostgator who actually care about their service and understand that people will simply stop coming to them if they perform poorly.
My Final DotEasy Customer Support Rating: 1/10 |
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Bad reliability because of their horrible customer service. If something goes wrong they take for ever to fix it and they do not care that you have a business to run.
My Final DotEasy Linux Hosting Reliability Rating: 1/10 |
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Pricing is not as good as they claim. Read carefully and you will see they have a hidden charge for the domain which is far more expensive than any other domain provider.
My Final DotEasy Price Value Rating: 4/10 |
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When transferring the hosting I followed the tutorial they supplied where they failed to say that the dns address I should use was not the one in the tutorial... my service got interrupted for a whole week and their support people were rude when I asked for help.
My Final DotEasy Account Setup Rating: 1/10 |
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- Suite 210 - 3602 Gilmore Way, Burnaby, B.C. V5G 4W9, Canada
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recommendations to new customers. 
