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DailyRazor Customer Support: 2
DailyRazor Reliability: 3
DailyRazor Price Value: 1
DailyRazor Account Setup: 2
DailyRazor Overall Score: 1 |
Salil Shah's Final Score*:
17% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
Unethical business practices by double billing customers. Lacks staff to provide technical support and poor connectivity leads to unreliable website performance.
Click Here to Visit DailyRazor |
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Prompt but one person passes on to the next and the cycle continues. Critical issue was unresolved for over 10 days leading to a revenue loss.
My Final DailyRazor Customer Support Rating: 2/10 |
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Frequent database outages. If you are hosting your one page blog you will be fine. See how long a single issue continued
www.gifts2america.com/images/DailyRazor-Ticket-Screen.jpg
My Final DailyRazor Linux Hosting Reliability Rating: 3/10 |
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Cheap at first but they make up by double billing you every time hoping that you will not notice it. See the disputed transactions for yourself:
www.gifts2america.com/images/DailyRazor-Bill-1.jpg
My Final DailyRazor Price Value Rating: 1/10 |
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Was set up after a couple of emails and I din't need anything special.
My Final DailyRazor Account Setup Rating: 2/10 |
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Please do not sign up with Daily Razor. They have double billed me twice for the last 5 billing cycles. I suspect they purposely double bill all their clients in the hope that most of them will not notice and miss the extra payment. On reporting this, they claimed that there was a bug in the billing system - which not surprisingly seems to reoccur even now.
Proof: Screen from my credit card account
www.gifts2america.com/images/DailyRazor-Bill-1.jpg
http://www.gifts2america.com/images/DailyRazor-Bill-Ticket-Feb-2009.png
Their support is prompt but poor. One support specialist passes your problem to the next and the cycle continues. Their negligence in a server migration led to 3 of my sites being redirected to a single site because of which Google removed it from their index as it shows up as duplicate content. They have been unable to resolve a technical issue relating to database pooling for the last 10 days because of which any database interaction through the website is unreliable.
Proof: Screen from my gmail account showing messages from Sep 26 to Oct 4
www.gifts2america.com/images/DailyRazor-Ticket-Screen.jpg
Please make a wise choice and avoid the pain with DailyRazor. It is not worth it.
My Final Overall DailyRazor Rating: 1/10
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- 800.975.6814
- 240.638.0589
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- Vecordia Web Services, Inc., 9320 Annapolis Road, Suite 210, Lanham, MD 20706
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- Houston, Texas
- Manhattan, New York
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recommendations to new customers. 
