InMotion Hosting Customer Review

My Name: Stephen Salel
Hosting Length: More than 1 year
My Website: http://www.modernliterati.org
Hosting Category: Web Hosting
Verdict? Not Recommended
Web Hosting Support:

Web Hosting Reliability:

Web Hosting Price Value:

Hosting Setup Speed:

My Final Overall Rating:
My Final Score
52%

InMotion Hosting Review

Here is what Stephen Salel had to say about InMotion Hosting and the overall experience with their web hosting service.
I have detected a problem with html5 compliance on sites that are hosted on InMotion. To be specific, the html5 audio tag for mp3s will not work on Google Chrome browsers when the website is hosted by InMotion. When the html page and mp3 file are uploaded to a website hosted by another company, such as Yahoo Small Business, there is no problem streaming the audio with html5 audio tags. The code in question reads as follows (minus the brackets), copied directly from an HTML5 compliance website: !DOCTYPE HTML html head /head body audio controls=”controls” source src=”song.mp3″ type=”audio/mpeg” / /audio /body /html If someone familiar with what I am describing could please contact me and explain to me why such a simple script as this won't work on InMotion hosting sites but will work on sites hosted by any other company, I would greatly appreciate it.

InMotion Hosting Customer Support Review

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Here's what Stephen Salel had to say about InMotion Hosting's Customer Support:
Unfortunately, my experience was pretty disappointing. When I told the customer support person about a technical problem that I encountered with InMotion (please see "Hosting Experience" below), the support person took a look at my site, changed some settings, and told me that the problem was fixed. When I looked at my site and realized that the problem wasn't fixed, I told him that. He said that there must be a problem in my coding and that he was not able to discuss coding issues with me. He sent me an email instructing me on various ways to stream audio, but since the instructions didn't address my question regarding HTML5 standards, it was of no use.

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