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Cirtex Hosting Review
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Editor's Score
87%
Cirtex Hosting Editor's Review
Cirtex Hosting was founded in 2003 and has seen great success from their marketing efforts since 2009. Cirtex Hosting has become one of the more popular web hosts available because of their reasonable prices, vast amount of plans and options, and overall quality.
Cirtex Hosting provides shared hosting, reseller hosting, unlimited bandwidth hosting, virtual private servers, dedicated servers and many more solutions for individuals, families, organizations and businesses. All of their customers enjoy their 24/7 support via live chat and helpdesk, 99.9% Uptime Guarantee and a 30-Day money back guarantee!
Cirtex Hosting vows to stay online, stay current, be professional, to support you, and listen to their customers. This is part of their publicly posted guarantee they have on their site.
Editor's Comments About Cirtex Hosting Price Value
Cirtex Hosting has several plans with several options available. We at customer hosting reviews rank Cirtex Hosting high on their price value because their basic starter web hosting plan allows 5GB storage space, unlimited storage space, all for a very low price. See our Cirtex Hosting plans page for specifics.
Editor's Comments About Cirtex Hosting Reliability
Cirtex Hosting has an active presence on several web hosting forums and actively discusses any problems customers may run into with their web hosting. On top of that, we have found most of the complaints that were posted were resolved in a timely fashion.
Overall, Cirtex Hosting has kept up on their promise of active and responsible technical support.
Editor's Comments About Cirtex Hosting Control Panel
Cirtex Hosting provides their customers with the most popular control panel, cPanel control panel. Cirtex Hosting also offers Fantastico with all of their web hosting plans. Cirtex Hosting offers WHM with cPanel for the more advanced web hosting plans such as reseller hosting, VPS hosting, and dedicated servers.
Editor's Comments About Cirtex Hosting Customer Support
Cirtex Hosting offers an impressive customer support package for their customers. Right from the Cirtex Hosting main page, you'll have access to frequently asked questions, tutorials, and more.
As for Cirtex Hosting support options, they include- Email support
- Online Chat
- AIM & MSN instant messenger support
- Toll free phone support
- Online community (forum)
Cirtex Hosting prefers their customers to use the HelpDesk and Live Chat. This is apparent with the statement that Live Chat and the Helpdesk are the quickest response.
Cirtex Hosting has this to say about their customer support:
Our Technical Support Team is among the best in the web hosting industry and we strive to help our customers solve almost any major technical issue in less than 15 minutes. CirtexHosting chooses its employees from the most talented and passionate computer and IT specialists in the industry. Click here to read our Guarantee to you.
Overall, Cirtex Hosting provides a good enough technical support package for us to rate them 4/5. We wish that Cirtex Hosting would provide their telephone number for assistance on the main page so their customers can easily find it if needed (or emergency). Also, we found Cirtex Hosting had a lacking knowledgebase that took several clicks to find and access. Most of the knowledgebase articles and information were posted and made available in 2008.
