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Canaca Customer Support: 1
Canaca Reliability: 1
Canaca Price Value: 3
Canaca Account Setup: 5
Canaca Overall Score: 2 |
Art Hadley's Final Score*:
20% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
Worst. Web. Host. Ever. Customer service is nonexistent. Go ahead, call it and try. Toll free number leads to menu; pick 3 for billing problems... response? "Billing items are always handled by email." Then they hang up on you! Press 2 for technical problems... "Technical problems are handled by callback." Leave your number and they'll try to call back within 12 hours!
Click Here to Visit Canaca |
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You simply can not ever reach a live person there. Customer support consists of email from people with foreign-sounding names, probably neither in Canada or US.
My Final Canaca Customer Support Rating: 1/10 |
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They've taken our site down three times.
My Final Canaca Linux Hosting Reliability Rating: 1/10 |
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Pricing is nothing special. Get the economy plan, then you learn you can't even host one SQL account. Worse, THEY'LL NEVER SEND YOU A BILL! They only send late notices, and that just days before they're ready to take your site down.
My Final Canaca Price Value Rating: 3/10 |
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There is NOTHING on their web site for their customers; it's only there to sell. One you've paid, good luck trying to find information. They'll send you stuff, but there is no place on the site to log in and manage your account, get help, or anything.
My Final Canaca Account Setup Rating: 5/10 |
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I hate to call anyone a liar, but the two reports already here that give Canaca's customer service a 9? There's no way.
My Final Overall Canaca Rating: 2/10
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- 866.228.8249
- 416.849.8600
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- 1650 Dundas Street East. Unit 203, Mississauga, Ontario L4X 2Z3, Canada
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recommendations to new customers. 
