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BlueFish Customer Support: 1
BlueFish Reliability: 2
BlueFish Price Value: 5
BlueFish Account Setup: 5
BlueFish Overall Score: 3 |
Jonathan R's Final Score*:
28% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
Something has gone wrong at Bluefish. The company was sold in the last year and the original team is gone - people that took good care of any questions or concerns I had. Now you leave messages because no one ever picks up the phone, even if you dial in many times during the day. (I have called both Sales and Support). I have had no call back for three days. Multiple messages have been left.
My Final BlueFish Customer Support Rating: 1/10 |
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No one is taking or returning calls. I have been increasingly firm in my requests for call back pointing out some business decisions that are waiting for a working URL.
My Final BlueFish Budget Hosting Reliability Rating: 2/10 |
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Pricing is OK.
My Final BlueFish Price Value Rating: 5/10 |
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The original support for this was very good a couple of years ago. Now I can't reach anyone. (New owners)
My Final BlueFish Account Setup Rating: 5/10 |
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Perhaps there is a momentary lapse in support or sales but this happened a couple of months ago, too, so I'd say the company is operating on auto pilot with no interest in new sales. I will figure out how to move my accounts and recover any remaining fees going ahead.
My Final Overall BlueFish Rating: 3/10
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- 888.628.0342
- 435.628.0342
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- 1251 East 100 South, St. George, UT 84790
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recommendations to new customers. 
