DailyRazor Customer Review

DailyRazor Review

Here is what Salil Shah had to say about DailyRazor and the overall experience with their web hosting service.

Unethical business practices by double billing customers. Lacks staff to provide technical support and poor connectivity leads to unreliable website performance.

Account Setup Feedback

Was set up after a couple of emails and I din't need anything special.

Host Reliability

Frequent database outages. If you are hosting your one page blog you will be fine. See how long a single issue continued

www.gifts2america.com/images/DailyRazor-Ticket-Screen.jpg

Pricing Info

Cheap at first but they make up by double billing you every time hoping that you will not notice it. See the disputed transactions for yourself:

www.gifts2america.com/images/DailyRazor-Bill-1.jpg

Final Host Comments

Please do not sign up with Daily Razor. They have double billed me twice for the last 5 billing cycles. I suspect they purposely double bill all their clients in the hope that most of them will not notice and miss the extra payment. On reporting this, they claimed that there was a bug in the billing system - which not surprisingly seems to reoccur even now.

Proof: Screen from my credit card account

www.gifts2america.com/images/DailyRazor-Bill-1.jpg http://www.gifts2america.com/images/DailyRazor-Bill-Ticket-Feb-2009.png

Their support is prompt but poor. One support specialist passes your problem to the next and the cycle continues. Their negligence in a server migration led to 3 of my sites being redirected to a single site because of which Google removed it from their index as it shows up as duplicate content. They have been unable to resolve a technical issue relating to database pooling for the last 10 days because of which any database interaction through the website is unreliable.

Proof: Screen from my gmail account showing messages from Sep 26 to Oct 4

www.gifts2america.com/images/DailyRazor-Ticket-Screen.jpg

Please make a wise choice and avoid the pain with DailyRazor. It is not worth it.

DailyRazor Customer Support Review

Customer Hosting Reviews is the only website with a seperate customer support review box. Customer support is the top reason why customers tend to stay with or leave a web hosting company such as DailyRazor. How was your experience with DailyRazor? Submit a DailyRazor review today!

Here's what Salil Shah had to say about DailyRazor's Customer Support:

Prompt but one person passes on to the next and the cycle continues. Critical issue was unresolved for over 10 days leading to a revenue loss.

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