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AIT Customer Support: 1
AIT Reliability: 1
AIT Price Value: 1
AIT Account Setup: 1
AIT Overall Score: 1 |
Kevin D.'s Final Score*:
10% |
| * The final percentage is determined automatically by our in-house percentages algorithm. |
Started doing business with AIT in 2002. The company was small, personal and quite responsive. They enabled me to start my online business. Had many features to offer and everything seemed reasonable for a beginner.
Click Here to Visit AIT |
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Starting in 2004 - 2005 everything seemed to go down hill. My shared hosting was unreliable and down time was horrible. They told me that I should upgrade to a dedicated server at $99.00 a month and that would fix everything.
Well, I had no choice as I had built my 3 shopping carts with their proprietary MCART program and was technophobic about moving to another company.
My Final AIT Customer Support Rating: 1/10 |
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I have been held hostage by this company for the past 2 years. Their "Free" MCART shopping cart was down more than it was up, I was losing significant money and the stress and anxiety about having to re-create 3 shopping carts from scratch had me losing many hours of sleep.
Of course their response was for me to "UPGRADE" to their $29.95 per month shopping cart and all of my troubles would be fixed. Yeah sure, x 3 = another $90.00 bucks a month.
My Final AIT Reseller Hosting Reliability Rating: 1/10 |
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The service and reliability on the lower price plans is horrible and they "WILL" try to convince you that you need to spend more money to gain performance. Do not buy into this company. They are not honest...
My Final AIT Price Value Rating: 1/10 |
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I paid for a "Managed" dedicated server $99.95 per month. My server IP was blacklisted by Verizon, AOL and MSN due to SPAM. They would not help me at all. Took 2 months for me to get a response from their abuse manager.
You have to wait on hold for quite a while and then the person that answers the phone is no help to you. Technical support via the phone is a waste of time and their ticket system is a joke.
My Final AIT Account Setup Rating: 1/10 |
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Run from this company as fast as you can. Everything they offer is outdated and unreliable. Their cPanel is their own, shooping cart is their own. Nothing is transferrable or portable. Once you sign up with them you will be a hostage.
It took 6 years of being screwed by this company to finally say enough is enough. I signed on with HostGator and they are incredible to say the least. Their shared reseller plan has better performance than my so called dedicated server from AIT and it is 1/3rd the cost.
In closing...Run from AIT. There are too many other companies to choose from.
My Final Overall AIT Rating: 1/10
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- 910.321.1300
- 800.878.4084
- 877.209.5184
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- 421 Maiden Lane, Fayetteville, NC 28301
- PO BOX 404798, Atlanta, GA 30384-4798
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recommendations to new customers. 
